In Part 1 of this series, I finished with the statement that a good leader demonstrates emotional intelligence in his/her daily dealings with their staff.
A good leader realizes and publicly acknowledges that they cannot achieve their goals on their own, and a good leader learns to place their well-founded trust in their staff.
This folks, is another form of leveraging of your time (as in time equals money) to succeed in whatever business you are in.
So, how do you recruit good staff who share the same values, ie work ethic and general outlook in life. In other words, how do you find the best people who will fit nicely into your business organization.
Well, I am a firm believer in asking questions beyond the standard run of the mill enquiries so beloved of human resource types, during a formal interview process.
Without straying into the “no go” zone about their personal life, and orientation which is none of my business, I want to know what makes them tick, what inspires them to get out of bed in the morning to come and work for me.
This is because I can then get a better sense of the person. To me they are not a number or a drone but real people who have real feelings, fears and aspirations and hopefully a burning ambition and a bit of fire in their belly.
It’s a bit like being on a first date, a lot of this time is spent talking, shooting the breeze and when a person is at ease, they reveal themselves.
All I have to do is shut up and listen and observe. So, a good leader knows when to speak and when to be quiet. I’d hazard the ratio is a 20:80 split. Do you get my drift?
Do yourself a favor and read up on body language; believe me that speaks volumes when it comes to getting an honest response from your interview candidate.
As I previously said, people are not motivated by money as much as feeling that their contribution is worthwhile and publicly acknowledged.
This is the human connection that you are looking for. If you get this right, your people will go the extra mile for you, simply because you have gotten them wholly involved in your vision.
And it all comes down to the “C” word, communication.
For the old school types, communication consists of me (the boss) talking and you (the minion) listening and carrying out my wishes. It does remind me of one of those typical army movies where the drill sergeant yells at the recruit, “Hey, meathead, if I want your opinion, I will give it to you”.
For the rest of us who do not subscribe to this method of communication, stay tuned and I will share with you some worthwhile ideas.
Yours in health, wealth and happiness